Privacy Policy

PoDi d.o.o. ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform.

2.1 Information You Provide to Us

• Registration information: Name, email address, phone number
• Business information (vendors): Company name, address, tax ID (OIB)
• Vehicle information: Make, model, year (for requests)
• Communications: Messages, offers, requests
• Payment information: Processed through Stripe (we do not store card details)

2.2 Information We Collect Automatically

• Technical information: IP address, browser type, operating system
• Usage information: Pages you visit, time spent on the platform
• Cookies: Data stored via cookies (see our Cookie Policy)

We use your information to:

• Provide our service: Connecting users with vendors, processing requests
• Manage accounts: Authentication, security, support
• Process payments: Handling subscriptions and invoicing (via Stripe)
• Communicate with you: Notifications about requests, offers, and service updates
• Improve our service: Analyzing usage, developing new features
• Ensure security: Preventing fraud and protecting against misuse
• Meet legal obligations: Complying with legal requirements

We share your information only in the following circumstances:

4.1 With Vendors/Users

When you submit a request, vendors see: vehicle make, model, year, and description of the issue. We do not share your email address or phone number until you select an offer.

4.2 With Service Providers

• Stripe: Payment processing (has its own Privacy Policy)
• Email services: Sending notifications and emails
• Hosting: Storing data on secure servers

4.3 Legal Requirements

We may disclose information if required by law, a court order, or as necessary to protect our rights or the safety of other users.

5.1 Where We Store Your Data

Your data is stored on secure servers within the European Union. Some service providers (for example, Stripe) may store data outside the EU, but only with appropriate safeguards in place.

5.2 How We Protect Your Data

• SSL/TLS encryption for all data in transit
• Password encryption
• Regular security audits
• Restricted data access (authorized personnel only)
• Monitoring and detection of unauthorized access

5.3 How Long We Retain Your Data

• Active accounts: While the account is active, plus 30 days after deletion
• Transaction data: 7 years (legal requirement)
• Marketing data: Until consent is withdrawn

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: You may request a copy of your personal data
• Right to rectification: You may correct inaccurate information
• Right to erasure: You may request deletion of your data
• Right to restrict processing: You may limit how we use your data
• Right to data portability: You may receive your data in a structured format
• Right to object: You may object to the processing of your data
• Right to withdraw consent: You may withdraw your consent at any time

To exercise these rights, contact us at: privacy@podi.hr

We use cookies for:

• Strictly necessary cookies: For platform operation (sign-in, sessions)
• Functional cookies: Remembering your preferences
• Analytics cookies: Understanding how the platform is used

You can manage cookies in your browser settings. Please note that disabling certain cookies may affect the functionality of the platform.

Our platform is not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we learn that we have collected data from a minor, we will delete it promptly.

Our platform may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Material changes will be posted on the platform and sent to you by email. Your continued use of the platform after changes take effect constitutes acceptance of the updated terms.

For any questions regarding data protection and privacy, please contact us: